Resource Library
Our Resource Library brings together practical tools and trusted knowledge designed to empower the nonprofit and voluntary sector with knowledge, tools, and actionable insights. From webinars and how-to guides to research and curated resources, everything here is designed to help nonprofit teams and volunteers succeed.
Explore, learn, and discover ways to strengthen your programs, build skills, and enhance your impact in the sector.
Looking for upcoming webinars? Please visit our Workshops & Webinars page.
Need help finding something? Please feel free to contact us.
10 Steps to Screening Handout
Read description
Adapted from Volunteer Canada’s Screening Handbook, a concise version of 10 Steps to Screening. Adopt these in your screening practices and policies to help find the best volunteer match
10 Steps to Screening Webinar
Read description
Watch our webinar on the 10 Steps to Screening and learn tips and tricks to incorporate these steps in their screening practices
An anti-racist approach to volunteering
Read description
Thanks to work funded by City of Calgary FCSS and the ongoing work and friendship of Dr Moyo Mutamba, Volunteer Connector was able to complete the start of a deeper dive into understanding the colonial structures inherent in volunteerism. Here is an excerpt from the report:
“We can assume that asking racialized people to interact with the police to request a police check could be triggering, but we would be remiss in not understanding more about this experience. How many people are affected by this potentially harmful practice and what other barriers do BIPOC (Black, Indigenous, People of Color) volunteers face in the sector? We knew that to get a clear picture of these issues in our sector, we needed concrete data from volunteers.”
Bringing Meaning to the Volunteer Experience: Insights on What Motivates, Sustains and Challenges Volunteers
Read description
This insights report explores the motivations, benefits, challenges, and supports that shape volunteer participation. Based on responses from over 800 volunteers, this report centers how highly engaged individuals and volunteers define, experience, and reflect on volunteering—in their own words. Whether you’re a nonprofit leader, policymaker, or volunteer yourself, we hope this report deepens your understanding of what makes volunteer experiences meaningful.
Canadian Code for Volunteer Involvement Audit Tool
Read description
Organizations can use this Audit Tool to analyze their volunteer program and to identify and prioritize areas for development. In its most formal application, the Audit Tool can be used as part of a process within an organization to formally adopt the Canadian Code for Volunteer Involvement
Changing the Conversation: Research, Surprising Findings, and the Volunteer Screening Program
Read description
During 2022, the Volunteer Screening Program (VSP) conducted various evaluations and research activities to deepen our understanding of Alberta’s volunteer screening and engagement practices and the shifting landscape that has occurred since 2017. This included identifying shared understanding, gaps in knowledge, and drawing connections between the lived experiences of the volunteers and the organizations that engage them. From these evaluative conversations, we have identified evolving good practices and issues to consider further.
Changing the Conversation: Research, Surprising Findings, and the Volunteer Screening Program (Report)
Read description
During 2022, the Volunteer Screening Program conducted various evaluations and research activities to deepen our understanding of Alberta’s volunteer screening and engagement practices. This included identifying shared understanding, gaps in knowledge, and drawing connections between the lived experiences of the volunteers and the organizations that engage them. From these evaluative conversations, we have identified evolving good practices and issues to consider further.
This report details our approach, methods, analysis, and dives into what was asked and what was heard from our various evaluations and research activities, including focus groups and large benchmark surveys.
Check Yourself! VSP Background Check Game Show
Read description
Managing background checks can be challenging; we totally get it. That’s why we are excited to invite you to learn about background checks in a fast, interactive session—gameshow style! Learn what background checks reveal, common misconceptions, and pick up a few new facts, all while testing your knowledge in a fun way.
Developing Screening Policies and Assessing Risk
Read description
Join us in this recording as we delve into the essentials of crafting effective policies and risk assessment in your volunteer program. Here’s what we’ll be covering:
Learn the basics of policy development and understand how to identify potential risks and liabilities as it relates to volunteer screening.
Developing Volunteer Positions
Read description
Learn the basics of developing volunteer position descriptions and explore a relationship-based approach to volunteer screening and learn how to craft roles that resonate. This 2023 webinar covers:
- Elements of a Volunteer Position Description: Create roles that match your organization’s goals with the skills of potential volunteers
- The Volunteer HR Process: Learn how policies and legislation come into play when crafting volunteer roles
- Concrete Examples: Gain insight from real-world examples so that you can begin to draft your own volunteer positions
- Current Volunteer Trends: Learn what research says volunteers are interested in and who they are
Do I need a Vulnerable Sector Check?
Read description
In this quick 12-minute learning opportunity, we discuss what your organization might consider when requesting Vulnerable Sector Checks (VSCs) for volunteers and also share points around general good practices for screening volunteers.
Engaging Newcomers: Welcoming Newcomers to Participate in Volunteerism
Read description
Learn why newcomers engage in volunteering, understand what inspires them to volunteer, and how organizations can craft opportunities that align with their unique goals. Join us for a conversation with Immigrant Services Calgary as they share strategies for supporting newcomers and creating meaningful connections through volunteer screening and as we present preliminary data from our 2024 Newcomer Volunteerism survey.
First time volunteers: how can you get involved?
Read description
Use this tipsheet to showcase different ways to get involved for first-time volunteers. Start a conversation or use this tipsheet as part of your recruitment presentations and highlight current opportunities you have available
Goals-Based Approach to Volunteer Screening: How to Nourish Relationships and Trust in Volunteer Programming
Read description
Learn an alternative approach to the 10-step volunteer screening process. Placing emphasis on safety and trust, this flexible approach will empower organizations to cultivate meaningful connections and adapt screening practices to reflect their unique community, fostering a more inclusive and collaborative volunteer environment.
Good Practices: Screening during a pandemic
Read description
This tip sheet highlights some good practices for organizations to consider when screening volunteers during a pandemic.
Good Practices: Sharing Volunteers
Read description
This tip sheet highlights ideas for consideration when sharing volunteers between organizations
Good Practices: Volunteering During Covid-19
Read description
This tipsheet highlights Volunteer Alberta’s good practices for safely volunteering during Covid-19
How Do I Get More Volunteers & Why is That the Wrong Question?
Read description
Organizations are struggling to attract more volunteers, but doing more of the same types of things isn’t working. Social media posts seem to go ignored. Traditional media isn’t what it used to be. Putting up posters, if you can even find a place, doesn’t seem to produce results. So what can you do differently? Join Scott Lundell, Volunteerism and Programs Specialist with ECVO to explore different thinking that will enhance your existing recruitment strategies.
National Volunteer Action Strategy: Its Time
Read description
A 2023 report by Volunteer Canada advocating for the development of a National Volunteer Action Strategy. This report identifies a national strategy as essential to unify all of Canada to work towards a shared vision for inclusive participation and systems that recognizes, amplifies, and supports the ways in which volunteerism builds a stronger Canada.
Navigating Background Checks
Read description
Join us for a 20-minute webinette that makes understanding background checks easier. You’ll learn about the types of information disclosed, how to manage the process, and how to respond to findings. We hope to build your confidence in managing background checks effectively!
Police Information Check Disclosure Guidelines
Read description
Guidelines for police information and vulnerable sector check disclosures for police and RCMP detachments in Alberta from the Alberta Association of Chiefs of Police
Risk Assessment Checklist
Read description
This template aims to guide you along with some important questions to ask when conducting a risk assessment of your volunteer program, simplified into two easy steps: Risk Identification and Making a Plan.
Risk Assessments and You
Read description
Join us in this version of our Risk Assessments and You presentation, customized for specifically those watching virtually and not part of a live recording. In this presentation, you will learn more about the myths of risk, what a risk assessment can look like, and helpful tips to help your organization address risks.
Screening Policy and Procedures Workbook
Read description
This workbook is a step-by-step guide to developing policies and processes for effective volunteer screening
Screening Volunteers In. Not Out.
Read description
Let’s face it – effective volunteer screening practices are the most important part of volunteer engagement work. It is vital to the success of your organization, and its mission, to find the best people for your volunteer roles. Implementing an effective screening and engagement process is a daunting task. This recorded webinar presentation provides an overview of the screening process and will help you learn about screening from a variety of different perspectives.
The Canadian Code for Volunteer Involvement
Read description
Volunteer Canada created the Canadian Code for Volunteer Involvement (CCVI) to support organizations that engage volunteers. The CCVI is a guide for involving volunteers in all levels of an organization. This includes volunteers working in leadership, direct service and virtual roles.
The Screening Handbook
Read description
From Volunteer Canada, this guide is a valuable resource to better match people and organizations,improve the safety and quality of programs in communities, and reduce risks and liability
The Three Keys to Screening: Key 1
Read description
With the Three Keys to Screening webinar series, take a high-level approach to the ’10 Steps to Screening’ and find the right fit for your organization by screening volunteers in, not out.
The Volunteer Screening Policies Guidebook Resource Launch
Read description
Watch this 30-minute insider session to explore parts of the Volunteer Screening Policies Guidebook, practical tips you can apply right away, and guidance on where to start.
Virtual Volunteer Position Description, Risk and Policy Considerations: Template, Discussion, Examples
Read description
This template supports virtual volunteer position descriptions to include risk assessments and policy considerations. Aligning the various responsibilities of virtual volunteer positions with potential risks and related policies can inform screening processes and the development and/or refinement of policies. Includes a blank template, discussion, and three examples: Friendly Caller/Visitor, Online ESL Conversation Facilitator, and Social Media Coordinator.
