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4 reasons why volunteer centres are integral to Alberta’s economic recovery

What is a ‘volunteer centre’? A personal and short story

At Volunteer Alberta, we connect Volunteer Centres with each other and with any resources they need to help make an impact in their communities. What is a volunteer centre you ask? Let me tell you!

In high school, we were required to complete 120 volunteer hours as part of our community service learning. At 15, I wasn’t really sure where to look for opportunities or what opportunities were geared toward youth in my community.  

Thankfully, I had the expertise of a local volunteer centreThey helped me find a volunteer position that I was passionate about, connected me with local volunteer managers, and found a position that worked with my school and extracurricular schedule.

Here are four reasons why volunteer centres should be included in and why they are integral to Alberta’s economic recovery:

Nonprofits, community organizations and volunteers are important players in a thriving community fabric 

Volunteers are the heart of our community. Whether formal or informal, they share their time and passion to build a better world. For the spirit of volunteerism to thrive, we need organizations working to: 

  • Promote, facilitate, celebrate and support volunteerism and civic engagement as a key component of a civil society. 
  • Build nonprofit capacity to effectively recruit, train, and manage volunteers.  
  • Facilitate links between nonprofit, private and government sectors to jointly address critical social, economic and environmental issues.  

“(Being) Canadian is like being part of a big family. By having an enormous volunteer culture, we are bettering Canada one step at a time and making it one of the best places to call home!”Harry, Volunteer stories for a Canada 150 profile 

Volunteer centres are essential community hubs 

Volunteer centres and Family and Community Support Services (FCSS) in communities across Alberta play an essential role in building nonprofit sector capacity by facilitating the exchange of skills, opportunities and knowledge between volunteer-seekers and nonprofit organizations.  

We support effective volunteer engagement and build nonprofit sector capacity for volunteer managers, board, paid staff and volunteers through programs like: 

  • Support, consultation and training related to volunteer screening, recruitment and engagement. 
  • Volunteer managers meetings that bring together volunteer managers to connect, collaborate and learn from one another.   
  • Board leadership and support, consultation and training for strategic planning, revenue diversification, change management and more. 
  • Community-wide celebrations supporting, applauding and thanking community volunteers for their contributions to civil society in April each year. 

Less supports for Alberta nonprofits to onboard volunteers means less human resources to achieve their missions 

Since the pandemic, the nonprofit voluntary sector has had to adapt volunteer positions, shift to virtual programming, find new ways to continue engaging volunteers, and adapt the way we screen and onboard volunteers with reduced funds and staffing.  

Without essential programs and frontline or emergency response services lead by volunteer centres and FCSS, 65% of Alberta’s nonprofits would lose critical supports to recruit, engage, and screen volunteers. And if Alberta’s nonprofits lose the ability to onboard volunteers, many will lose valuable human resources that help them to achieve their missions. 

If volunteer centres lose support, there’d be unintended consequences for Albertans  

In other words, Albertans would be deprived of vital services they depend on and need like mental health supports, family and domestic violence resources and supports, housing supports, supports for seniors, youth engagement and recreation just to name a few. And, the need for these types of services will not be slowing down any time soon as we all navigate the uncharted waters of the COVID-19 health crisis.  

By championing and supporting the work of volunteer centres and FCSS, you are supporting an effective and efficient model for delivering essential services and programs to nonprofits in our communities, volunteers and Albertans 

How you can help

Add your name to Volunteer Alberta’s open letter to the Government of Alberta 

Sign your name or share our open letter to the Government of Alberta and support your local volunteer centre or FCSS with their advocacy efforts. 

Donate to Volunteer Alberta to support our work with volunteer centres

Think the work we do is important? Consider donating to Volunteer Alberta and supporting the work of the provincial volunteer centre network, our programs and services. 

Daniela Seiferling

Volunteer Alberta

volunteeringduringcovid

Volunteering during COVID-19: Experiences from the network 

As volunteers, our first instinct is to focus on how we can help. We want to be good neighbours and support our community through a crisis, but it is a bit more difficult now as we’re working to flatten the curve. In this blog, Daniela Seiferling from Volunteer Alberta and Ilya Ushakov from ECVO share examples of how to stay involved while stopping the spread of COVID-19. 

What is your engagement style, and how do you like to stay involved? 

DS: I like to give back to my community without the pressures of formal engagement. I tend to look for opportunities that match my schedule, don’t require a long-term commitment, and can be done in my own time.   

IU: I love getting to know the many initiatives around me as if I do not have time to commit to one. I like to broadly share it with people I know and help be an ambassador for several organizations. I enjoy helping where I can and indulge in spontaneous volunteering often. 

What advice do you have for people looking to volunteer during COVID-19? 

DS: The most important thing you can do is stay at home. I recommend looking for volunteer opportunities that you can do from home. Like sewing masks, making cards for frontline health workers, or donating items to your local food banks. 

If you want to play a more active role, start by asking your family, friends, and neighbours, what types of supports they may need. Keep in contact with your loved ones to reduce the risk of loneliness and isolation by setting up virtual game nights, crafting a newsletter, sharing stories or dropping off care packages.  

We’re all in this together, so remember to be patient and kind to one another! 

IU: Safety comes first. It’s great to be passionate passionate about essential services and community supports. Still, your first priority is to protect yourself and truly understand the health measures. Now, I’m not telling you to not volunteer, you absolutely should, just make sure you do it safely. If the oxygen mask drops while you’re flying, you always have to put your own first before assisting others.  

Once you are ready to assist others, you can find opportunities that work for you and comply with physical distancing. Remember to stay on top of government announcements, listen to volunteer supervisors and fully understand the health measures. 

Can you tell us about your experience with micro-volunteering or remote volunteering before COVID-19? During COVID-19? 

DS: I’m an introvert. My role involves a lot of meetings and relationship building, so I like to recharge at home after a long day. Before the pandemic, I tended to gravitate to activities that were short-term and remote: 

Fun fact: most people born after the year 2000 are unable to read handwriting; it’s a dying art. I volunteer remotely with several museums to transcribe handwritten documents for exhibits and archives. 

I also have a tradition of annual weeks of giving around Christmas. For six weeks, I choose different charities and find ways to informally support my community and the causes I am most passionate about. 

With COVID-19, my response became more neighbourhood focused. As soon as the measures for social distancing were put in place, I reached out to my immediate neighbours to see how I could help. We live in a neighbourhood with a high population of seniors, and some are more vulnerable than others. If they need me to pick up groceries or other essentials, they leave a list in my mailbox and e-transfer money.  

IU: I love opportunities that are based around the community, make me feel a part of something bigger, and where I can make a difference. I haven’t volunteered much remotely or with micro-volunteering, but I’m excited to discover new opportunities: 

  • Baking for friends and family. 
  • Knitting for organizations that provide essential services.  

It’s been incredible to see Edmonton be innovative with the idea of micro-volunteering and remote volunteering by: 

  • Organizing online classes.
  • Making masks for essential service workers. 
  • Creating colouring pages for working parents.
  • Hosting virtual or community birthday parties for friends, family & neighbours. 

What would you say has been the most significant impact for you? 

DS: Connecting with my neighbours. Before COVID-19, they were friendly faces I’d occasionally wave to from my backyard or say a quick “hi” to in passing. We’ve built lines of communication and a great deal of trust over the last few weeks. The relationship has shifted from pressing and transactional to laidback and personal. We leave notes in mailboxes or “thinking of you” cards to brighten the day. 

We plan on hosting a block party or BBQ after social restrictions are lifted to keep up the relationships.  

IU: Learning what organizations are doing during this time, it’s incredible to see so many nonprofits adapt to the circumstances and make the best of a rough situation. Our nonprofit sector is remarkable!  

Although many organizations have suspended their volunteer programs, others have adapted, and found ways to support their clients while ensuring proper safety and hygiene practices. It’s lovely to see the community being creative and looking out for one another. It’s also been fantastic to see neighbours offering to help and being so supportive throughout this time. 

How do you find volunteer opportunities?

DS: For remote volunteering, I signed up for VolunteerConnector because it’s easy to filter opportunities by cause category, commitment level, and remote opportunities. 

For micro-volunteering, I often look at local charities and see if they have lists for needed items, donation drives, or fundraising initiatives.  

IU: VolunteerConnector is my go-to. However, if there is an organization I genuinely care about, I reach out to them to see if they have any volunteer postings.  

I love governance, so helping out with board activities or sitting on nonprofit boards has always been a pleasure. Now, there are even COVID-19 and Virtual Volunteering pages on VolunteerConnector, so it’s much easier to find relevant opportunities and help out where I can.  

Staying at home and practicing physical distancing doesn’t mean we need to stop volunteering, we just need to do it differently. Remote and micro-volunteer opportunities offer ways to be involved without putting the most vulnerable, and ourselves, at risk. 

Want to find or post a volunteer opportunity? Visit VolunteerConnector!

Are you a volunteer engagement specialist looking for ideas on how to create remote or micro-volunteering opportunities? Refer to part 1 and part 2 of our blog series!

Alexis2

Why I embraced virtual programming: How I learned and connected with peers online during Youth @ the Table

In a time where virtual volunteering is the new norm, young people looking for opportunities to give back or connect may wonder what being part of a virtual community is like. How do you keep people engaged online? What about tech issues?

In its pilot year, Youth @ the Table convened eight youth from regional communities on Zoom each month, forming Y@TT’s Virtual team. In this guest blog, Alexis Holmgren, a virtual team alumna, shares her perspectives and insights on meeting remotely.

Why I Joined Youth @ the Table

What excited me the most about Y@TT was the opportunity to partner with a nonprofit board. I was eager to learn more about how nonprofits run and what goes on ‘behind the scenes’ in boardrooms. I previously had experience serving on councils and committees, and I wanted to expand on this experience.

I was drawn to apply, additionally, by my ingrained love for volunteering and desire to make a difference. As an advocate for diversity and inclusion, I was thrilled that a program existed to prioritize youth and youth voices at the decision-making tables of Alberta’s nonprofit sector.

Being on a virtual team

When I found out that I would be on a virtual team, I was excited overall, but a few challenges came to mind. I expected that there would be technical challenges, requiring some patience and a lot of flexibility. I was worried that I couldn’t connect with my peers and learn from them if we weren’t all in the same room together physically. I also wasn’t sure how the meetings would be structured virtually.

However, I was excited that being on a virtual team meant that I could connect with people from across the province over a much wider distance than my own city. I was also excited because as a person with multiple health challenges and disabilities, the program was much more easily accessible to me since I could log on from my bedroom.

An insight to engaging remotely

The virtual meetings were excellent and exceeded all my expectations. I felt that even with the significant distance between us, we were able to connect on a meaningful level and build relationships. I also learned new pieces of technology in the process like Google Jamboard. More importantly, I learned extensively from the experiences of my peers.

There were times where people couldn’t hear me, my internet would cut out, there would be background noise from someone not muting their microphone, or a pet or family member would walk in. Still, we worked through it and shared some laughs and bonded all the while.

A lasting impact

Even though the program was virtual, I found it highly meaningful and impactful. I am proud to have contributed to the Good Practices Guide that will change the future of how youth are engaged on boards and hopefully further the presence of youth on boards.

I looked forward to the virtual meetings every month and I always felt my views were valued. I gained more confidence in sharing my ideas, experiences, and perspective with those who may have different viewpoints from mine. I also learned a considerable amount about nonprofit boards and how they operate, which is a significant reason why I was interested in the program in the first place. Y@TT gave me an invaluable opportunity to learn and grow as an individual.

The advice I would give to youth who want to participate but are worried about the virtual experience is to give the program a chance. The program is absolutely worth it, virtually or in-person. I would say to be patient and flexible but also know that everyone is there to support you. In fact, many of your peers and the facilitators face similar challenges to those you face. Don’t be afraid to ask for help or support if you need it.

Are you ready to take the plunge and be a part of this year’s Youth @ the Table cohort? Apply now! Applications close June 29, 2020.

Author Bio:

Alexis Holmgren is 19 years old and comes from Red Deer Alberta. Alexis is a dedicated volunteer and holds many accomplishments. As a lifelong Girl Guide, she’s served as part of the National Inclusion Action Group and a Youth Accessibility Leader. Currently, she serves as a Trainer Candidate and Link Member. She is also especially proud of her time as a member of the RCMP National Youth Advisory Committee. Outside of volunteering, Alexis is currently studying to become a genetic counsellor to help others like herself who have rare, genetic disorders. In her spare time, she is a published writer, a traveller filled with constant wanderlust, a knitter, and a scrapbooker.

virtual or remote volunteering

Re-thinking volunteer engagement during a pandemic: Virtual volunteering

As COVID-19 has reached pandemic levels and physical distancing has become the best defence to stop the spread, many nonprofits have suspended volunteer recruitment efforts, modified frontline service delivery, or are searching for new ways to recruit or engage volunteers.

We all have a role to play in flattening the curve, and, while the process of modifying our programs and recruitment efforts may seem daunting, remember the same framework your organization uses to recruit and retain volunteers applies to remote opportunities.

What to consider if you’re moving to virtual volunteer engagement:

1. Don’t reinvent the wheel

The first step is taking stock of what already exists within the organization – screening processes, volunteer policies, and existing software and platforms. Chances are you already have a lot of the groundwork in place for remote engagement.

For screening, consider what aspects of the recruitment process can be postponed or done virtually:

  • Use an online application form to gather important you may need from prospective volunteers.
  • Meet with new volunteers online to get a feel for who they are as an individual and how they may fit within the organization. Many meeting platforms can support traditional interview processes.
  • Consider pairing up with your local volunteer centre or another nonprofit to offer online volunteer training for existing volunteers.

2. Get creative

Think outside the box – there are many ways to alter existing volunteer roles or offer programs and services while maintaining current health standards for physical distancing.

  • Look at existing volunteer roles and consider what tasks and responsibilities are suited to remote work
  • Talk to your existing volunteers – ask them how they want to be engaged and their ideas for how they can contribute during this time. Bonus: this fosters repeat engagement and supports volunteers in feeling valued.
  • Think of ways to engage your clients virtually through online programming or meeting spaces (e.g. drop-in programs for children or “adopt a senior” Facebook group)

The possibilities are endless!

3. Keep volunteers engaged

It’s important to keep volunteers engaged! When volunteers are involved, they will have a more positive volunteer experience, a stronger connection with the organization and its mission, and are more likely to stay committed.

While in-person relationships are important, we need to consider how to build online communities that are accessible and engaging.

  • Offer frequent updates: tell volunteers how the organization has adapted to COVID-19 and continues to meet its mission.
  • Share impact stories: share how volunteers make a difference in the community and the lives of your clients.
  • Offer online meeting spaces: create communities of practice amongst your volunteers and offer ways for them to connect with one another online (e.g. volunteer meet-ups on Skype).

4. If you can’t go remote, be safe

If you’re an organization that offers frontline services and must still provide in-person programs or services, ensure you take every precaution possible:

  • Regularly wash hands.
  • Respect the 2 metre rule.
  • Limit contact between the volunteer and client as much as possible.
  • Provide training for volunteers about COVID-19 processes and procedures.

When in doubt, defer to the advice of Alberta Health Services and the Government of Alberta’s recommendations. These websites are updated daily and have the most relevant information to keep volunteers and clients safe.

Traditional ways volunteering will always be around, but remote and micro-volunteering has changed the way we engage with volunteers. When the world returns to “normal” and physical distancing is something of a distant memory, remote engagement could open many doors you had not considered before.

For more resources related to volunteering, screening and recruitment, visit Volunteer Alberta or Volunteer Canada.

For more ideas on managing virtual volunteers, watch this webinar from IAVE.

To find or post a remote or micro-volunteering opportunity, visit VolunteerConnector.

Daniela Seiferling

Volunteer Alberta

Volunteering during pandemic

Re-thinking volunteer engagement during a pandemic: Micro-volunteering

As volunteer engagement specialists, it’s essential to recognize and respond to trends. Understanding who the volunteers are in the community and what types of opportunities they’re interested in helps engage and find volunteers in the current climate. This doesn’t change in a pandemic. In fact, we need to be more responsive and open to change since the situation is continuously evolving.

As COVID-19 has reached pandemic levels and physical distancing has become the best defence to stop the spread, you might be searching for new ways to support volunteers.  In this three-part blog series, we’ll be exploring different volunteer engagement trends at the forefront of pandemic response, starting with micro-volunteering.

What is micro-volunteering?

Micro-volunteering is volunteering that includes short-term commitment, a flexible schedule, and focuses on a specific project or one-time task. It can also look like small acts of kindness volunteers do on their own time that may not be tied to a particular cause or charity.

How to create a successful micro-volunteering program

By having a system in place to respond to micro-volunteering, you give your organization and existing volunteers a chance to grow.

1. A strong social media presence

An online presence is an absolute must if you want to engage micro-volunteers successfully. Your organization will need a strong media presence to drive the potential campaigns and provide regular updates to your micro-volunteers and potential prospects.

Be sure to have a variety of different platforms for volunteers to engage with – Facebook, Instagram, Twitter, and Snapchat.

2. Be prepared to let go

Micro-volunteering is a time-sensitive ask and may not recruit long-term volunteers. Be sure to have a well-rounded plan – include short-term opportunities with regular, long-term opportunities to engage volunteers and support operations post-pandemic.

3. Tie micro-volunteering to your overall impact

Micro-volunteering can sometimes be thought of as slacktivism – merely liking an organization on Facebook doesn’t generate long-term impact for an organization. However, by creating macro-focused opportunities, we can establish a long-lasting impact through micro-volunteering. Find ways to gather data from your volunteers, program users, and social media metrics to address overall impact.

It’s important to keep the big picture in mind when trying new tactics for engagement. Lay a strong foundation to generate long-term impact.

Examples of micro-volunteering

Many hands make light work, and micro-volunteering is a great way to boost visibility for your nonprofit and build awareness of your mission. Here are some ways to engage micro-volunteers in your organization:

  • Organize a donation drive for your nonprofit.
  • Ask existing clients or volunteers to post impact stories about their experience with your organization to social media.
  • Create micro-projects for volunteers with technical skills (e.g. website design, coding, communications) to update webpages or create new marketing materials.
  • Conduct a virtual fundraiser and social media campaign (e.g. ALS Ice Bucket Challenge).

In the end, no matter how our programs and engagement tactics evolve, we can support our community in finding a sense of purpose, connection and impact.

For more resources related to volunteering, screening and recruitment, visit Volunteer Alberta or ECVO.

To find a micro-volunteer opportunity, visit Volunteer Canada.

Daniela Seiferling

Volunteer Alberta

 

 

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